Two emails go out: a confirmation when you order, a tracking number when it ships. Most orders leave within a day or two, and USPS usually takes another two to five days. That is what we normally see; your tracking number knows the rest.

Until it ships, anything can change: size, grind, address, or the whole order cancelled. Email your order number and say what you want; sooner is better.

If tracking goes quiet, write and we will look it up. More on the shipping and delivery page.

You have 30 days from the day it reaches you. Email thegoldenhopperllc@gmail.com and describe the issue. That is the whole process.

Coffee is perishable, so there is no physical return. You choose: a full refund, or a replacement. Refunds typically appear within 3 to 5 business days, depending on your bank. Our refund policy is the authority.

Inside the United States, a flat $8.00 to every address, free once the order reaches $35.00 — exactly $35 counts.

We ship abroad too: twenty-seven countries have their own zone, with a rest-of-world zone behind it, quoted at checkout by USPS, DHL Express or FedEx. Free shipping is domestic only.

The roast date is printed on the bag: the day that coffee came out of the roaster. No code to decipher.

As the about page puts it: we do not sit on inventory for months, and your order ships as fresh as we can possibly make it.

Three sizes — 12 oz, 2 lb and 5 lb — each in Ground or Whole Bean at the same price, picked on the product page.

Any grind, made to order: espresso, drip, pour over, French press, cold brew, a commercial urn. Put it in the special requests box when you add the bag to your cart. Forgot? Email us and we will sort it.

The Trio is three 12 oz bags and ships free on its own; everything else is on the coffee page.

Yes. Bags are on the shelf on Main Street, prices marked, with in-person sales you will not see online. Honduras and the Espresso Blend are almost always there, plus at least three rotating, most already bagged ground and whole bean — ask at the counter for anything else. Local honey, a French press, stickers and note cards never make the website, and local people sell their own things with us.

Inside: a Mill City drum roaster with burlap coffee sacks on the wall behind it, our original roaster over by the checkout, a handful of really nice four-person tables, outlets and wifi. Ask for a loyalty card if you come in often.

The shelf changes, so call (641) 384-4163 before driving over for one particular coffee.

A full board of espresso drinks, frappes, smoothies and Lotus energy drinks, plus biscuits and gravy and a bakery case — all of it named on the visit page.

Some of the baking is gluten friendly but not celiac safe; the shop's sign is quoted in full on the FAQ page. Managing a real allergy? Call or email first.

Free street parking on Main Street, plus handicap parking. The entrance is accessible and so is the bathroom, though the bathroom is tight — better to know now.

If a trip depends on any of this, call (641) 384-4163 and ask first.

Yes. The Decaf is Colombian Huila, done with the natural Ethyl Acetate process — warm malt and brown sugar. There is also Half-Caffeine, our espresso blend cut with the Colombia decaf.